Introduction

The privacy of visitors to our site is very important to us, and we are committed to protecting it. This policy details what we do with your personal information.

By browsing our site, you automatically accept the RGPD and the law on cookies.

Collection of personal information

The following types of personal information may be collected, stored and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system.

Information about your visits to and use of this website, including referring source, length of visit, pages viewed, and website navigation paths;

Information you enter when you create an account on our website, such as your name, gender, date of birth, telephone number (compulsory at registration, it will be used in the event of a problem with your order).

Information relating to the purchases you make, the services you use or the transactions you carry out on our site.

Information contained in any communications you send us by e-mail or on our website, including their content.

Any other personal information you provide to us.

Before disclosing personal information about another person to us, you must obtain that person’s consent to the disclosure and processing of that personal information under the terms of this policy.

Use of your personal information

Personal information that is provided through our site Tille sarl will be used for the purposes described in this policy or in the pages of the site. We may use your personal information to:

Administering our website and company;

Personalize our website for you;

To enable you to use the services offered on our website;

Send you the goods purchased on our site;

Send you statements, invoices and payment reminders, and collect your payments;

Send you non-marketing commercial communications and e-mail notifications.

To provide statistical information about our users to third parties (without these third parties being able to identify individual users with this information);

Handle requests and complaints made by or about you in relation to our site;

Maintain the security of our website and prevent fraud;

Verify compliance with the terms and conditions governing the use of our website

Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, suppliers or sub-contractors to the extent reasonably necessary for the purposes set out in this policy.

We may disclose your personal information in the following cases:

To the extent that we are required to do so by law ;

In the context of any current or future legal proceedings;

To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);

We transmit your personal data collected on our site to our web host OVH and mail Infomaniak.

We undertake to process your data only for the above-mentioned purposes and not to resell it.

International data transfers

The information we collect may be stored, processed and transferred in any country in which we operate, to enable us to use the information in accordance with this policy.

The information we collect may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States (Google Analytics type).

Retention of your personal information

Any personal data we process is retained for as long as is necessary to achieve the purpose specified for its processing. If we have a contract with you, we will apply the legal retention periods applicable to that type of contract. We may retain certain data or maintain certain records for longer periods for legal compliance, financial or other statistical reporting purposes.

Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store any personal information you provide on secure servers (password and firewall protected).

All electronic financial transactions made through our website are protected by encryption technologies.

You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you log in to our website).

Amendments

We may occasionally update this policy by publishing a new version. You should check this page regularly to ensure that you are aware of any changes.

Your rights

You have fundamental rights in relation to the data we process about you. There is no charge for exercising these rights, and we undertake to process your request within 30 days. We will respond in accordance with legal requirements, which may mean that we are unable to meet specific requests in certain cases. In general, you have the right to:

  • Access to your personal information.
  • Request that we correct any incorrect personal information.
  • Request the destruction of your personal data.
  • Temporarily or permanently restrict the processing of your data.
  • Withdraw your consent or object to processing where this is based either on your consent or on our legitimate interests.
  • To receive, in a structured format, the data you have provided to us.

You can exercise your rights, or ask us any questions you may have about this policy, by emailing us at info@tille1955.ch.

If you consider that our processing of your personal data violates the law, you have the right to lodge a complaint with the Federal Data Protection Commissioner.

Third-party websites

Our site contains hyperlinks to other third-party sites and information about them. We have no control over these sites and are not responsible for their privacy policies or practices.

Cookies

Our site uses cookies. A cookie is a file containing an identifier sent by a server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

A persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted. A session cookie expires when the browser is closed. Cookies generally do not contain any information that could identify a user, but the personal information we store about you may be linked to the information stored and obtained by cookies.

The names of the cookies we use on our website and the purposes for which we use them are described below:

We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website/ track users as they navigate the website/ enable the use of a shopping cart on the website/ improve the use of a website/ analyze website usage/ administer the website/ prevent fraud and improve website security/ personalize the website for each user/ send targeted advertising that may be of interest to certain users.

Most browsers allow you to refuse or accept cookies. For example, most browsers allow you to refuse or accept cookies:

with Internet Explorer, you can block cookies by using the alternative cookie management settings available by clicking on “Tools”, “Internet Options”, “Privacy” then “Advanced”;

with Firefox, you can block all cookies by clicking on “Tools”, “Options”, “Privacy” and selecting “Use personalized settings for history” in the drop-down menu, then unchecking “Accept cookies from sites”; and

With Chrome, you can block all cookies by accessing the “Customize and control” menu and clicking on “Settings”, “Show advanced settings” and “Content settings”, then selecting “Prevent sites from setting data” in the “Cookies” header.

Blocking all cookies will have a negative impact on the use of many sites. If you block cookies, you will not be able to use all the features of our site.